Customer Support

For full information on shipping, refunds, returns etc. See links below:

Refunds and Returns (and missing items)

Shipping Information

Delays and closures

How to contact us

Email info@livingwaterseu.com and our reply will typically take 1 - 3 working days (Mon - Fri). Try to include as much information as possible so we can help you quicker. Alternatively, you can message us on Telegram or WhatsApp: +44 (0)7579092315

Regarding email, we may reply with a different prefix (the text before the @ symbol).